Frequently Asked Questions

Use the appointment form on our home page, the contact page, or call (555) 014-2230. We confirm every booking within one working day with your slot, what to bring, and your designer's name.

Everyday tailoring runs two to three weeks including a toile fitting. Bridal and occasion gowns need six to ten weeks. Editorial or rush work can be faster — ask, and we will tell you honestly what is possible.

Yourself, any reference images you love, the shoes and undergarments you plan to wear, and — for refits — the garment itself. Fabric hunting happens together afterward.

Every project gets a fixed written quote before work begins: design time, pattern, toile, cloth estimate, making and finishing. Alterations to achieve the agreed fit are always included, never extra.

Yes — roughly half our work is trade: technical packs, patterns, grading, sampling and small capsule development. Our Business plan from $97/project covers ongoing label support.

We can draft a fresh pattern from an existing favourite and adjust the fit, cloth or details to your taste. Bring it in and we will assess the construction together.

Then it isn't finished. Our 100% guarantee means free adjustments until the fit matches what we agreed — that promise is written into every quote.

Always. Certified wools, organic cottons, European linens and recycled linings are standard choices in our cloth library, and we publish repair guides with every sustainable commission.